Our answer is usually simple – why not sign up for both! But if you have to choose only one, we’ll compare both for you to see who comes out on top.
Lots has changed with both companies since we originally made this post, so we thought a refresher was in order! Both JustFab and ShoeDazzle are the top two shoe clubs, as evident by our reviews and the customer comments we get. But there are still some major differences between the two and some things that we feel make one stand out more than the other as the better option. So let’s get down to it!
JustFab vs. ShoeDazzle: The Basics
Since we originally wrote this post, ShoeDazzle has changed their business model and their membership system works much differently from JustFab. Before, ShoeDazzle members were required to log in at the start of each new month and “skip the month” if they did not want to buy anything. If they did not log in and do this, their credit cards would be charged and a credit would be added to their account. ShoeDazzle has removed this requirement from their membership terms, so you no longer need to worry about logging in at the start of each month!
JustFab VIP members are still required to log in and skip, however to compete with ShoeDazzle they now also offer a Pay as you Go membership option. You don’t have to log in each month to skip, but the downside is that Pay as you Go members do not get their items for $39.95 and have to pay higher prices.
This is the main difference between the two, but there are other areas we want to go over including everything from their website & ordering process, shoe quality, customer service and extras.
Website & Ordering
During our initial comparison, we found the JustFab website to be much easier to use and it offered more features than ShoeDazzle’s site to help you navigate their products and choose what shoes you want to buy. Since our initial comparison, ShoeDazzle has improved their website a lot and it offers comparable features to JustFab. Since the two sites are so similar, we’d have to call this one a draw.
Our stylist picks from both companies have continued to be good. Over the last several month both companies have done a better job of offering us more than just sky high heels. They both now offer a fine selection of mid-heels, boots and flats. Shoe quality seems to be on par between the two companies as well.
As far as the designs go, we’re of the opinion that JustFab has maybe taken a step ahead of ShoeDazzle in the design department. We’ve noticed a lot of bland, simple styles as of late from ShoeDazzle where as JustFab has been putting out a great mix of everything from stylish and fun styles to more subdued and simple styles.
There is now another fundamental difference between the two, and that difference is price. ShoeDazzle no longer offers all of their items for only $39.95 which is a huge disappointment. This is one of the main draws most people had to their site. Some styles can still be had at this price point, but their range of prices goes anywhere from $39.95 all the way up to $200!
JustFab still offers everything on their site for $39.95, so the win here based on their design and lower prices goes easily goes to JustFab.
At the time of our initial comparison, we found that both companies had very good customer service and this has not changed. In both cases, the customer service representatives that we’ve spoken to on the phone have all been friendly and answered any questions or dealt with any issues we’ve had without any problems. Hold times for both companies have been minimal, however we’ve found JustFab does have slightly higher hold times during the first 5 days of each month.
What we like more about JustFab are they offer customer service via their toll free number 24 hours a day, 7 days a week. ShoeDazzle is only available Monday through Friday from 7AM to 5PM. JustFab also offers a live chat option, while ShoeDazzle does not. Because of the 24/7 and live chat option, we give the nod to JustFab.
JustFab vs. ShoeDazzle: Extras
When it comes to extras, both have a lot to offer. Let’s compare a few areas…
Deals: Both companies frequently offer savings on select styles and buy one get one free events.
Rewards: Both offer points for buying items which can be redeemed to receive a free credit for a new item. On ShoeDazzle you need to purchase 10 items before you get a free credit. On JustFab you only need to purchase approximately 9 items.
Both also have tell a friend programs where you can receive points towards free credits for successfully referring a friend and getting them to sign up. On JustFab you only need to refer 2 friends you get a free credit and on ShoeDazzle you need to refer 5 friends before you’ll get enough points for a free credit.
Another major difference is that ShoeDazzle’s points expire after 1 year and JustFab’s expire after 2 years.
Social Media: Both companies have a very large and active following on Facebook. At the time this article was written, JustFab has just over 1.1 million fans and ShoeDazzle has just over 2 million fans. You might think this would give ShoeDazzle the edge, however JustFab actually has a more active following. ShoeDazzle also has a much more active following than JustFab.
International Options: Both companies offer their products to Canada, but JustFab actually ships from Canada meaning no duty or customs fees. They also offer free returns and exchanges for Canadians, while ShoeDazzle does not. JustFab is also operational in the UK and Germany, where ShoeDazzle is strictly the USA and Canada.
Because of their better rewards program and international options, we give the slight edge here to JustFab.
JustFab vs. ShoeDazzle: Conclusion
It seems as the months go on, both companies are trying to out do one another. There are both still very similar, but at the same time there are some key differences between them. When it comes to the shoes themselves, both seem to produce similar quality shoes but we’ve found that we’re starting to like JustFab’s designs a little bit more. ShoeDazzle no longer offers everything for $39.95 anymore, which is another huge bummer.
We really love how ShoeDazzle no longer requires members to log in each month, but we don’t feel this was enough to give them our nod as the better shoe club. We haven’t found it to be too difficult on JustFab to remember to check our boutique at the start of each month and we feel the higher prices on ShoeDazzle are more of a downer than having to log in at the start of every month.